Job Details

  • ST Recruitment Centre (02C4416)

  • Recruitment Centre

  • Customer Service Executive

  • Jurong

  • $2500.00

  • 5 days' work week

  • A-Level

  • 2 Years of working experiences

  • Requirement:

    To assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**

    Jobs Description:

    1. Receive and attend to Customer’s Enquiry, Feedback and Complaints. -  Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly.
    2. Monitoring and Prepare Reports on Customer Survey , and Customer Service Programs in the ERP / CRM Systems.
    3. Organization of Company’s Functions and Community Activities as Assigned By Superiors
    4. Preparation, Explanation, Negotiation of Our Company’s Security Technologies Services Agreement Contracts , Rates Reduction , Termination Notice, including Dismantling, Compensation.
    5. Managing Tenants of Multi-Tenanted Buildings including incoming and outgoing Tenants, Promotion of Our Service to the Tenants.
    6. Digital Marketing Service Support Company's  Web-site , Platform to Existing Subscribers and Business Associates.
    7. Follow Up Customers’ , Subscribers’ & Tenants Attendance from Web-Site. – ADMIN WORK

    Others:
    Company located in the Jurong areas.
    No quota for work permits.

  • Admin/ HR

  • Permanent


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