ST Recruitment Centre (02C4416)

https://singtact.com/

Recruitment Centre

Jurong

$2500.00

5 days

A-Level

1 Year Experience

Jobs Description:

To assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**

1. Receive and attend to Customer’s Enquiry, Feedback and Complaints. -  Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly.
2. Monitoring and Prepare Reports on Customer Survey , and Customer Service Programs in the ERP / CRM Systems.
3. Organization of Company’s Functions and Community Activities as Assigned By Superiors
4. Preparation, Explanation, Negotiation of Our Company’s Security Technologies Services Agreement Contracts , Rates Reduction , Termination Notice, including Dismantling, Compensation.
5. Managing Tenants of Multi-Tenanted Buildings including incoming and outgoing Tenants, Promotion of Our Service to the Tenants.
6. Digital Marketing Service Support Company's  Web-site , Platform to Existing Subscribers and Business Associates.
7. Follow Up Customers’ , Subscribers’ & Tenants Attendance from Web-Site. – ADMIN WORK

Additional Information

AWS + VB + CPF + PERM Staff Benefits 

Working Hrs - Mon – Fri, 8.30am – 5.30pm

Good Communication and Telephone Technique

Good Interpersonal , Writing , Analytical & Negotiation Skills.

Others:

Company located in the Jurong areas.

No quota for work permits.

[email protected]

Customer Service/ Call Centres Telemarketing

Permanent

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