ST Recruitment Centre (02C4416)

https://singtact.com/

Recruitment Centre

Jurong

$2800.00

5 days work week

A-Level

1 years' experience

Jobs Description:

1. Receive and attend to customer’s enquiry, feedback and complaints.
2. Analyze customer’s request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.
3.  Monitoring and report on Customer survey and feedback.
4.  Organization of company’s functions and community activities, general office correspondence and responding to customer’s requests.
5. Preparation, explanation, negotiation, monitoring and maintenance of Contract Services Agreement.
6. Attend to and manage customers’ request for Rate Reduction.
7.  Attend to and manage customers’ termination notice, salvage of accounts and handling all issues including dismantling, compensation etc.
8. Managing tenants of multi-tenanted buildings including incoming and outgoing tenants, promotion of our tenants
9.  Implementation of customer service and appreciation program:
10. Digital marketing service support & Maintenance and monitoring of Web-site

Others:

• Company located in the Jurong areas.
• Company's 5 day work week.
• No quota for work permits.

[email protected]

Customer Service/ Call Centres Telemarketing

Permanent