ST Recruitment Centre (02C4416)

https://singtact.com/

Recruitment Centre

Jurong

$ 2.5 - 3K

5

Dip

Relevant

CUSTOMER SERVICE EXECUTIVE – FULL TIME / JURONG HQ

To assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**

• Receive and attend to Customer’s Enquiry, Feedback and Complaints. -  Analyze the Requests / Complaints, Channel to Relevant Staffs for follow-up Action, and ensure all CASES are Attended to Promptly.
• Monitoring and Prepare Reports on Customer Survey , and Customer Service Programs in the ERP / CRM Systems.
• Organization of Company’s Functions and Community Activities as Assigned By Superiors
• Preparation, Explanation, Negotiation of Our Company’s  Security Technologies Services Agreement Contracts , Rates Reduction , Termination Notice, including Dismantling, Compensation.
• Managing Tenants of Multi-Tenanted Buildings including incoming and outgoing Tenants, Promotion of Our Service to the Tenants.
• Digital Marketing Service Support Company's  Web-site , Platform to Existing Subscribers and Business Associates.
• Follow Up Customers’ , Subscribers’ & Tenants Attendance from Web-Site. – ADMIN WORK

 

Additional Information

AWS + VB + CPF + PERM Staff Benefits 

Working Hrs - Mon – Fri, 8.30am – 5.30pm

Good Communication and Telephone Technique

Good Interpersonal , Writing , Analytical & Negotiation Skills.

[email protected]

Counter/ Showroom/ Exhibition Sales/ Retail

Customer Service/ Call Centres Telemarketing

Permanent

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