Job Details
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ST Recruitment Centre (02C4416)
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Recruitment Centre
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Cust Support Admin (Technical Service Centre)
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Jurong
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$ 2300
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4 days work + 3 days off
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N-Level
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Customer Service / Support
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- Assist Team Leader to provide Technical troubleshooting support to Customers on Alarm Issues in an effective and efficient manner.
- To monitor and respond to Alarm Signals within Service Level targets
- To attend to Customers’ enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs, ensuring total Customer satisfaction.
- Technical Training on Product Operating Instruction Manual will be given to you.
- Ensure that Standard Operational Procedures (SOP) are adhered for
RequirementsDiploma / ITE In Business / Admin / Customer ServiceEntry-Level I.T.Knowledge / Skills Set RequiredWorking Schedule0830 to 0830 AM / PMDay & Night Shift Rotates4 Days Work, 3 Days Off.Based OfficeHQ OfficeJurong, Singapore -
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Customer Service/ Call Centres Telemarketing
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Counter/ Showroom/ Exhibition Sales/ Retail
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Permanent
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