Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Employment Agency

  • Our client's profile:

  • Service Officer (Export) Alexandra/MNC (RL)

  • Alexandra

  • -

  • 5 days with once a month duty on Sat (replacement off)

  • N-Level

  • 2 to 3 years

  • Responsibilities

    To coordinate Spare Parts Direct Order between the company’s Factory Subsidiary and Emerging Market Customer. From issuing of Invoices to Shipment dispatches, ensure smooth operation and ordering process. Details as follows:-

     

    Direct Order of Parts for Emerging Market Customer

    • Ensure smooth parts ordering in GSFS for customers
    • Answer customer parts’ enquiries and advise correct parts number to be order in GSFS system
    • Follow up Parts order with Factories and advise dispatch confirmation.
    • Issue Proforma Invoice to Emerging Customer for TT payment and issue Commercial Invoice to Factory for dispatch shipment
    • Work closely with AR department on TT payment received and system invoice generated

     

    Quality Issue & Claims for Emerging Market customer

    • Forward every single claims QIR report to respective factory R&D team member for advise and solution
    • Follow up on all claims and quality raise by customer
    • Request Parts support to customer for quality issue

     

    Spare Parts operation / CE SVC operation

    • Assist Daily Technician Parts Rental and Return.
    • Received Shipment goods from Factory to SL parts department and unpacked all goods.
    • Assist Service Center counter for defect product take in and collection during Saturday operation.

     

    Requirements

    • Min GCE ‘N/O’ Level/Diploma in Logistics Operations, or its equivalent
    • At least 2 to 3 years of relevant working experience
    • Knowledge of Shipping documents & warehouse/logistics operations
    • Ability to work independently
    • Good in verbal and written English communication
    • Strong coordination, interpersonal, and problem-solving skills
    • Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
    • A fast learner and a team player, who is able to work under pressure
    • Overseas traveling is required

     

    Working Hour

    8.30 am to 6.15 pm (Monday to Friday), with once a month duty on Sat (replacement off)

  • -

  • Interested parties/candidates, please send updated resume in MS Word format, including:-

    (1) Current & expected salary
    (2) Reason(S) for leaving
    (3) Date of availability
    (4) Recent photo

    (We regret that only shortlisted candidates will be notified)

    Target Recruitment Pte Ltd (MOM License No: 15C7744)
    MOM Regn No: R1112418 (RL)

  • Shipping/ Warehouse/ Logistics/ Procurement

  • Customer Service/ Call Centres Telemarketing

  • Permanent


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