Job Details
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Target Recruitment
a member of WMS Group (15C7744) -
Employment Agency
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Our client's profile:
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Customer Service Officer (Redemption)/Alexandra (RL)
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Alexandra
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5.5 days - Works 3 Saturdays (Claim as OT)
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N-Level
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1 year
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Responsibilities
- To serve as Receptionist/Front Counter Officer at Service Centre
- Handling redemption process and make call to customer who make reservation before to update the gift status
- Attending to walk-in customers for gift redemption and carry-in repair for CE products such as MC, players & others
- Warranty data entry
- Answering customer enquires
- Helping out in other ad hoc duties as and when required
Requirements
- Min ‘N’/O” Level with at least 1 year working experience in face to face with customer/frontline customer service
- Able to differentiate between false and genuine claims
- Good in English communication & basic soft skills
- A team player and motivated to serve customer
- Computer knowledge
- Require to work 3 Saturdays a month (claim as OT)
Working Hours – Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm)
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Interested parties/candidates, please send updated resume in MS Word format, including:-
(1) Current & expected salary
(2) Reason(S) for leaving
(3) Date of availability
(4) Recent photo
(We regret that only shortlisted candidates will be notified)
Target Recruitment Pte Ltd (MOM License No: 15C7744)
MOM Regn No: R1112418 (RL)
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Customer Service/ Call Centres Telemarketing
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Others
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Permanent
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