Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Audio Visual / IT / Video Conference

  • Our client"s profile:

  • (Urgent!) Team Lead (Stationed at Changi Business Park) AV (LL)

  • Changi Business Park

  • $3000 to $4500

  • 5 days

  • Dip

  • 5 years

  • Team Lead (Stationed at Changi Business Park) AV

    • Onsite Team Lead/Assist Manager whom will be the single point of contact for SGP technical, business and contractual issues in Singapore. 
    • Have at least 5 years of AV technician experience in corporate environments.
    • Infocomm CTS certified (optional)

    —      Communicate performance status and ensure resolution of concerns.

    —      Escalate problems associated with the delivery and availability of product, resources and services to client.

    —      Coordinate introduction of new procedures and changes to existing procedures.

    —      Coordinate and overview of new project implementation in client premises and update to office.

    —      Adjust staffing levels and resources according to service volume and resource gaps. 

    —      Provide transparency into resource allocation; report event/meeting volumes & staff productivity.

    —      Manage, coordinate and report on vacation and leave activity for resources

    —      Manage and recommend critical onsite spare parts and inventory.

    —      Manage and coordinate all SGP billing activity including but not limited to recurring monthly onsite fees, Overtime, Break Fix and Spare Parts procurement

    —      Develop and define metrics and reporting including but not limited to those indicated in this Schedule like ticket trend analysis, incident trend analysis

    —      Ensure employee conduct meets client business environment standards.  This includes customer service, proper attire and general conduct.

    —      Ensure employees, at time of entry, are properly trained to perform required activities and maintain level of expertise as indicated by client.

    —      Provide additional staff as dictated by service demands, including and not limited to:

    —    Off-hours and weekend support for:

    —    Special events and meetings

    —    Incident and Problem Management

    —    Change and Release Management

    —    Equipment moves and redeployment of conference rooms

    —    Support AV control rooms, integrated AV rooms and Cisco TelePresence rooms including ready-for-business checks, meeting setup, testing and operations.

    —    Provide preventative maintenance: Perform routine maintenance and health checks; and annual building power downs.

    —    Compile and manage a list of spare parts specific to each location.  Work together to determine what devices will need to store as spare parts.  Client will purchase the inventory of spare parts. 

    • Able to work independently, a good team player, good organization skills and able to work under pressure.
    • Singaporeans Only
  • -

  • Interested parties/candidates, please send your updated resume in MS Word format including the followings

    (1) Current & expected salary
    (2) Reason(S) for leaving
    (3) Date of availability
    (4) Recent Photo

    R1328754 (LL)
    Target Recruitment | EA 15C7744

  • Technical/ Engineering/ Production

  • Information Technology/ Infocom

  • Permanent

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