Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Audio Visual Technology / IT

  • Our client"s profile:

  • (Urgent!) Onsite Team Lead / Assist Manager (Audio Visual / IT) @ Ubi (LL)

  • Ubi Crescent

  • $2500 to $4000

  • 5 days

  • Dip

  • 2 to 3 years

  • Onsite Team Lead/Assist Manager whom will be the single point of contact for SGP technical, business and contractual issues in Singapore. 

    Responsibilities: 

    • Communicate performance status and ensure resolution of concerns.
    • Escalate problems associated with the delivery and availability of product, resources and services to client.
    • Coordinate introduction of new procedures and changes to existing procedures.
    • Adjust staffing levels and resources according to service volume and resource gaps. 
    • Provide transparency into resource allocation; report event/meeting volumes & staff productivity.
    • Manage, coordinate and report on vacation and leave activity for resources
    • Manage and recommend critical onsite spare parts and inventory.
    • Manage and coordinate all SGP billing activity including but not limited to recurring monthly onsite fees, Overtime, Break Fix and Spare Parts procurement
    • Develop and define metrics and reporting including but not limited to those indicated in this Schedule like ticket trend analysis, incident trend analysis
    • Ensure employee conduct meets client business environment standards.  This includes customer service, proper attire and general conduct.
    • Ensure employees, at time of entry, are properly trained to perform required activities and maintain level of expertise as indicated by client.
    • Provide additional staff as dictated by service demands, including and not limited to:

    Off-hours and weekend support for:

    • Special events and meetings
    • Incident and Problem Management
    • Change and Release Management
    • Equipment moves and redeployment of conference rooms
    • Support AV control rooms, integrated AV rooms and Cisco TelePresence rooms including ready-for-business checks, meeting setup, testing and operations.
    • Provide preventative maintenance: Perform routine maintenance and health checks; two comprehensive routine maintenance checks and two power downs per year per location.
    • Compile and manage a list of spare parts specific to each location.  Work together to determine what devices will need to store as spare parts.  Client will purchase the inventory of spare parts. 

     

     

    Requirements:

    • Diploma / Degree in Computer Science / Electrical & Electronic or other relevant disciplines.
    • At least 2 to 3 years of relevant experience in the AV industry
    • Able to work independently, a good team player, good organization skills and able to work under pressure.
    • Singaporeans Only
  • -

  • Interested parties/candidates, please send your updated resume in MS Word format including the followings

    (1) Current & expected salary
    (2) Reason(S) for leaving
    (3) Date of availability
    (4) Recent Photo



    R1328754 (LL)
    Target Recruitment | EA 15C7744

  • Technical/ Engineering/ Production

  • Information Technology/ Infocom

  • Permanent


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